Data Privacy Addendum

This Data Processing Addendum, including its schedules and the Standard Contractual Clauses (collectively, the "DPA"), is incorporated into and is subject to the terms and conditions of the Silk Security Terms of Service ("Agreement") between the Silk Security contracting entity identified in the Agreement ("Silk Security") and the party identified as the customer in the Agreement ("Customer") pursuant to which Silk Security provides certain Services to Customer. 

All capitalized terms not defined in this DPA shall have the meanings set forth in the Agreement. This DPA is supplemental to the Agreement and sets out the roles and obligations that apply when Silk Security Processes Personal Data on behalf of Customer when providing the Services protected by Applicable Data Protection Law under the Agreement.

By entering into the Agreement, Customer enters into this DPA, and the Standard Contractual Clauses (as applicable and as defined below) on behalf of itself and, to the extent required under Applicable Data Protection Law, in the name and on behalf of its Affiliates (if any) permitted to use the Services. For the purposes of this DPA only, and except where indicated otherwise, the term "Customer" shall include Customer and such Affiliates.

The parties agree as follows:

1. Definitions
1.1. "Affiliates" means an entity that directly or indirectly Controls, is Controlled by or is under common Control with an entity. "Control" means an ownership, voting or similar interest representing fifty percent (50%) or more of the total interests (as measured on a fully-diluted basis) then outstanding of the entity in question. The term "Controlled" will be construed accordingly.

1.2. "Applicable Data Protection Law" means all data protection and privacy laws and regulations applicable to Silk Security's provision of the Services to its customers generally, including, without limitation the European Data Protection Law and US Data Protection Law (without regard to Customer’s particular use of the Services).

1.3. "Controller" means an entity that alone or jointly with others determines the purposes and means of Processing of Personal Data. For purposes of this DPA, a Controller includes a "business" as such term is defined under US Data Protection Law or a similar designation under Applicable Data Protection Law.

1.4. "Customer Data" means any Personal Data Processed by Silk Security in accordance with Section 2.1 of this DPA in connection with the Services, and as more particularly described in Schedules 1 and 2 of this DPA (as applicable).

1.5. "Europe" means, for the purposes of this DPA, the member states of the European Economic Area ("EEA"), Switzerland and the United Kingdom ("UK").

1.6. "European Data Protection Law" means (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data (General Data Protection Regulation) ("EUGDPR"); (ii) the EU GDPR as saved into UK law by virtue of section 3 of the UK's European Union (Withdrawal) Act 2018 and the UK Data Protection Act 2018 (collectively referred to for these purposes as the "UK GDPR"); (iii) the Swiss Federal Data Protection Act of 19 June 1992 and its corresponding ordinances ("Swiss DPA"); (iv) the e-Privacy Directive (Directive 2002/58/EC); (v) any applicable national data protection laws made under or pursuant to or that apply in conjunction with (i), (ii), (iii) or (iv) (in each case, as superseded, amended or replaced from time to time).

1.7. “Personal Data” means all information relating to an identified or identifiable natural person or consumer ("Data Subject"), including any data or information that is deemed “personal data”, "personally identifiable information" and/or “personal information” under Applicable Data Protection Law.

1.8. "Process," "Processes," "Processing," "Processed" means any operation or set of operations which is performed on Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, destruction, or creating information from, Personal Data.

1.9. "Processor" means an entity that Processes Personal Data on behalf, and in accordance with the instructions, of a Controller. For purposes of this DPA, a Processor includes a "service provider" as such term is defined by US Data Protection Law, or any similar or analogous designation under Applicable Data Protection Law.

1.10. "Restricted Transfer" means: (i) where the GDPR applies, a transfer of Personal Data from the EEA to a country outside of the EEA which is not subject to an adequacy determination by the European Commission; (ii) where the UK GDPR applies, a transfer of Personal Data from the UK to any other country which is not based on adequacy regulations pursuant to Section 17A of the Data Protection Act 2018; and (iii) where the Swiss DPA applies, a transfer of Personal Data to a country outside of Switzerland which is not included on the list of adequate jurisdictions published by the Swiss Federal Data Protection and Information Commissioner.

1.11. "Security Incident" means a personal data breach or any confirmed breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to Customer Data transmitted, stored or otherwise Processed by Silk Security in connection with the provision of the Services. "Security Incident" shall not include unsuccessful attempts or activities that do not compromise the security of Personal Data, including unsuccessful log-in attempts, pings, port scans, denial of service attacks and other network attacks on firewalls or networked systems.

1.12. "Standard Contractual Clauses" or "SCCs" means the standard contractual clauses for the transfer of Personal Data to third countries adopted by the European Commission in its Implementing Decision (EU) 2021/91 of 4 June 2021.

1.13. "Sub-processor" means any third party that has access to the Customer Data and which is engaged by Silk Security or its Affiliates to assist in fulfilling its obligations with respect to providing the Services pursuant to the Agreement or this DPA. Sub-processors may include third parties or Silk Security Affiliates but shall exclude any Silk Security employee, contractor, or consultant.

1.14. “Supervisory Authority” means any regulatory, supervisory, governmental, state agency, Attorney General or other competent authority with jurisdiction or oversight over compliance with Applicable Data Protection Law.

1.15. "UK Addendum" means the "UK Addendum to the EU Standard Contractual Clauses" issued by the Information Commissioner's Office under s.119A(1) of the UK Data Protection Act 2018.

1.16. "US Data Protection Law" means all privacy laws and regulations applicable in the United States, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), as well as any regulations and guidance that may be issued thereunder; and, where applicable, (ii) the Virginia Consumer Data Protection Act ("CDPA"); (iii) the Colorado Privacy Act ("CPA"); (iv) the Utah Consumer Privacy Act (“UCPA”); (v) the Connecticut Data Privacy Act ("CTDPA"); in each case as may be amended or superseded from time to time.

2. Scope and Relationship of the Parties

2.1. Scope. This DPA applies to the extent Silk Security Processes any Customer Data protected by Applicable Data Protection Law in the course of providing the Services pursuant to the Agreement as follows:

2.1.1. Where Customer is a Controller of the Customer Data covered by this DPA, Silk Security shall be a Processor Processing Customer Data on behalf of the Customer and this DPA shall apply accordingly;

2.1.2. Where and to the extent Silk Security and/or each relevant Silk Security Affiliates Process Customer Data as a Controller, Silk Security will Process such Customer Data in compliance with Applicable Data Protection Law, the Silk Security Privacy Policy which can be found at https://silk.security/privacy, and Sections 3, 5.1, 5.2, 6, 7, and 9.1.3 of this DPA, to the extent applicable, only.

2.2. Silk Security Processing of Personal Data. As a Processor, Silk Security shall Process Customer Data only for the purposes described in Schedules 1 and 2 of this DPA (the "Business Purposes") and only in accordance with Customer's documented lawful instructions, except to the extent required by Applicable Data Protection Law. The parties agree that this DPA and the Agreement set out the Customer's complete and final instructions to Silk Security in relation to the Processing of Customer Data, and (if applicable) include and are consistent with all instructions from third party Controllers, and Processing outside the scope of these instructions (if any) shall require prior written agreement between Customer and Silk Security. Without prejudice to Section 2.3, Silk Security shall notify Customer in writing, unless prohibited from doing so under Applicable Data Protection Law, if it becomes aware or believes that any Processing instruction from Customer violates Applicable Data Protection Law. Where applicable, Customer shall be responsible for any communications, notifications, assistance and/or authorizations that Silk Security may be required to provide to or receive from a third party Controller. 

2.3. Customer Responsibilities. Customer is responsible for the lawfulness of Customer Data Processing under or in connection with the Agreement. Customer represents and warrants that (i) it has provided, and will continue to provide, all notice and obtained, and will continue to obtain, all consents, permissions and rights necessary under Applicable Data Protection Law for Silk Security to lawfully Process Customer Data for the purposes contemplated by the Agreement; (ii) it has complied with Applicable Data Protection Law as a Controller of Customer Data for the collection and provision to Silk Security and its Sub-processors of such Customer Data; and (iii) it shall ensure its Processing instructions comply with applicable laws (including Applicable Data Protection Law) and that the Processing of Customer Data by Silk Security in accordance with Customer's instructions will not cause Silk Security to be in breach of Applicable Data Protection Law.

2.4. Aggregate Data. Notwithstanding the foregoing or anything to the contrary in the Agreement, Customer acknowledges that Silk Security and its Affiliates shall have a right to collect and create anonymized, aggregate and/or de-identified information (as defined by Applicable Data Protection Law) for its own legitimate business purposes.

3. Silk Security as a Controller

3.1. Each party shall be individually and separately responsible for complying with the obligations that apply to it as a separate and independent Controller under Applicable Data Protection Law and neither party shall be responsible for the other party's compliance with Applicable Data Protection Law. 

4. Sub-processing

4.1. Authorized Sub-processors. Customer hereby provides a general authorization to Silk Security to engage Sub-processors to process Customer Data on Customer's behalf (with respect to its role as a Processor).

5. Security and Audits

5.1. Security Measures. Silk Security shall implement and maintain appropriate technical and organizational security measures designed to protect Customer Data from Security Incidents and to preserve the security and confidentiality of Customer Data. Such measures will include, at minimum, those measures described in Schedule 3 of this DPA ("Security Measures"). Silk Security shall ensure that any person who is authorized by Silk Security to Process Customer Data shall be under an appropriate obligation of confidentiality (whether a contractual or statutory duty). 

5.2. Updates to Security Measures. Customer acknowledges that the Security Measures are subject to technical progress and development and that Silk Security may update and/or modify the Security Measures from time to time, provided that such updates and/or modifications do not result in the material degradation of the overall security of the Services purchased by the Customer.

5.3. Customer Security Responsibilities. Notwithstanding the above, Customer agrees that except as provided by this DPA, Customer is responsible for its secure use of the Services, including securing its account authentication credentials, protecting the security of Customer Data when in transit to and from the Services and taking any appropriate steps to securely encrypt or backup any Customer Data Processed in connection with the Services. Customer shall implement and maintain appropriate technical and organizational security measures designed to protect Personal Data from Security Incidents and to preserve the security and confidentiality of Personal Data while in its dominion and control.

5.4. Security Incident Response. Upon becoming aware of a Security Incident, Silk Security shall notify Customer without undue delay and shall provide timely information relating to the Security Incident as it becomes known or as is reasonably requested by Customer. Silk Security’s notification of or response to a Security Incident in accordance with this section will not be construed as an acknowledgment by Silk Security of any fault or liability with respect to the Security Incident.

5.5. Security Audits. On written request from Customer, Silk Security shall provide written responses (which may include audit report summaries/extracts) to all reasonable requests for information made by Customer related to its Processing of Customer Data necessary to confirm Silk Security’s compliance with this DPA, provided that Customer shall not exercise this right more than once in any 12 month rolling period. Notwithstanding the foregoing, Customer may also exercise such audit right in the event Customer is expressly requested or required to provide this information to a data protection authority, or Silk Security has experienced a Security Incident, or on another reasonably similar basis. Nothing herein shall be construed to require Silk Security to provide: (i) trade secrets or any proprietary information; (ii) any information that would violate Silk Security’s confidentiality obligations, contractual obligations, or applicable law; or (iii) any information, the disclosure of which could threaten, compromise, or otherwise put at risk the security, confidentiality, or integrity of Silk Security’s infrastructure, networks, systems, or data.

6. International Transfers

6.1. Processing Locations. Customer acknowledges and agrees that Silk Security and its Sub-processors may transfer (including conduct Restricted Transfers) and Process Customer Data to and in the United States and anywhere else in the world where Silk Security, its Affiliates or its Sub-processors maintain Processing operations, as more particularly described in the Sub-processor List. The parties shall ensure that such transfers are made in compliance with the requirements of Applicable Data Protection Law and this DPA.

7. Deletion of Customer Data

7.1. Deletion. Upon termination or expiry of the Agreement, on Customer's request Silk Security shall delete all Customer Data Processed by Silk Security as a Processor (including copies) in its possession or control in accordance with the Agreement, save that this requirement shall not apply to the extent Silk Security is required by applicable law to retain some or all of the Customer Data, or to Customer Data it has archived on back-up systems, which data Silk Security shall securely isolate and protect from any further Processing and delete in accordance with its deletion practices, except to the extent required by applicable law. Customer Data Processed by Silk Security as a Controller will be deleted or retained in accordance with the Silk Security Privacy Statement. 

8. Rights of Individuals and Cooperation

8.1. Data Subject Requests. To the extent Customer is unable to independently access the relevant Customer Data within the Services, Silk Security shall, at Customer's expense and taking into account the nature of the Processing, provide reasonable cooperation to assist Customer to respond to any requests from individuals or applicable data protection authorities relating to the Processing of Customer Data under the Agreement. In the event that any such request is made to Silk Security directly, and Silk Security is able to readily discern that such request is associated with Customer, Silk Security shall not respond to such communication directly without Customer's prior authorization, unless legally compelled to do so. If Silk Security is required to respond to such a request, Silk Security shall promptly notify Customer and provide it with a copy of the request unless legally prohibited from doing so.

9. Jurisdiction Specific Terms

9.1. Europe. To the extent Customer Data is subject to European Data Protection Law, the following terms shall apply in addition to the terms in the remainder of this DPA:

9.1.1. Sub-processor Obligations. Silk Security shall: (i) enter into a written agreement with each Sub-processor imposing data protection terms that require Sub-processor to protect Customer Data to the standard required by applicable European Data Protection Law and this DPA; and (ii) remain responsible for its compliance with the obligations of this DPA and for any acts or omissions of the Sub-processor that cause Silk Security to breach any of its obligations under this DPA. Silk Security shall use reasonable efforts to provide relevant extracts of the agreement with any Sub-processor it appoints to Customer upon request.

9.1.2. Objections to Sub-processors. Customer may object in writing to Silk Security’s appointment of a new Sub-processor on reasonable grounds relating to data protection (e.g., if making Customer Data available to the Sub-processor may violate European Data Protection Law or weaken the protections for such Customer Data) by notifying Silk Security promptly in writing within five (5) calendar days of receipt of Silk Security notice in accordance with Section 4.1 above. Such notice shall explain the reasonable grounds for the objection and the parties shall discuss such concerns in good faith with a view to achieving commercially reasonable resolution. If no such resolution can be reached, Silk Security will, at its sole discretion, either not appoint the Sub-processor, or permit Customer to suspend or terminate the affected Product in accordance with the termination provisions in the Agreement without liability to either party (but without prejudice to any fees incurred by Customer before suspension or termination). If such objection right is not exercised by Customer in the terms described above, silence shall be deemed to constitute an approval of such engagement.

9.1.3. Restricted Transfers. The parties agree that when the transfer of Personal Data from Customer (as "data exporter") to Silk Security (as "data importer") is a Restricted Transfer, it shall be subject to the Standard Contractual Clauses, which shall be automatically incorporated by reference and form an integral part of this DPA, as follows:

A. Silk Security as a Processor. In relation to Customer Data that is protected by the EU GDPR and is Processed in accordance with Sections 2.1.1 of this DPA, the SCCs shall apply, completed as follows: i. Module Two will apply; ii. In Clause 7, the optional docking clause will apply; iii. In Clause 9, Option 2 will apply, and the time period for prior notice of Sub-processor changes is identified in Section 4 above; iv. In Clause 11, the optional language will not apply;  v. In Clause 17, Option 1 will apply, and the SCCs will be governed by the law of the EU Member State in which the data exporter is established and if no such law Ireland law; vi. In Clause 18(b), disputes shall be resolved before the courts of the law of the EU Member State in which the data exporter is established and if no such law Ireland law; vii. Annex I of the SCCs shall be deemed completed with the information set out in Schedule 1 of this DPA; and viii. Subject to Sections 5.1 and 5.2 of this DPA, Annex II of the SCCs shall be deemed completed with the information set out in Schedule 3 to this DPA;

B. Silk Security as a Controller. In relation to Customer Data that is protected by the EU GDPR and is Processed in accordance with Section 2.1.2 of this DPA, the SCCs shall apply, completed as follows: i. Module One will apply; ii. In Clause 7, the optional docking clause will apply; iii. In Clause 11, the optional language will not apply;  iv. In Clause 17, Option 1 will apply, and the SCCs will be governed by the law of the EU Member State in which the data exporter is established and if no such law Ireland law;

C. Transfers relating to the UK. In relation to Customer Data that is protected by the UK GDPR, the SCCs: (i) shall apply as completed in accordance with sub-paragraphs (A) and (B) above; and (ii) shall be deemed amended as specified by the UK Addendum attached as Schedule 4, which shall deemed executed by the parties and incorporated into and form an integral part of this DPA. Any conflict between the terms of the SCCs and the UK Addendum shall be resolved in accordance with Section 10 and Section 11 of the UK Addendum.

D. Transfers relating to Switzerland. In relation to Customer Data that is protected by the Swiss DPA, the SCCs as implemented under sub-paragraphs (A) and (B) above will apply with the following modifications: i. references to "Regulation (EU) 2016/679" shall be interpreted as references to the Swiss DPA; ii. references to specific Articles of "Regulation (EU) 2016/679" shall be replaced with the equivalent article or section of the Swiss DPA;  iii. references to "EU", "Union", "Member State" and "Member State law" shall be replaced with references to "Switzerland", or "Swiss law";  iv. the term "member state" shall not be interpreted in such a way as to exclude data subjects in Switzerland from the possibility of suing for their rights in their place of habitual residence (i.e., Switzerland); v. Clause 13(a) and Part C of Annex I are not used and the "competent supervisory authority" is the Swiss Federal Data Protection and Information Commissioner;  vi. references to the "competent supervisory authority" and "competent courts" shall be replaced with references to the "Swiss Federal Data Protection and Information Commissioner" and "applicable courts of Switzerland"; vii. in Clause 17, the SCCs shall be governed by the laws of Switzerland;  viii. Clause 18(b) shall state that disputes shall be resolved before the applicable courts of Switzerland; and ix. the SCCs shall also protect the data of legal entities until the entry into force of the revised Swiss Federal Data Protection Act.  

E. Conflicts. It is not the intention of either party to contradict or restrict any of the provisions set forth in the SCCs and, accordingly, if and to the extent the SCCs conflict with any provision of the Agreement (including this DPA), the SCCs shall prevail to the extent of such conflict.

9.1.4. Alternative Transfer Arrangement. If, and to the extent Silk Security adopts an alternative data export solution (including adopting Binding Corporate Rules or any new version of or successor to the SCCs or Privacy Shield adopted pursuant to applicable European Data Protection Law) for the transfer of Customer Data as prescribed by applicable European Data Protection Laws ("Alternative Transfer Mechanism"),the Alternative Transfer Mechanism shall apply instead of any applicable transfer mechanism described in this DPA (but only to the extent such Alternative Transfer Mechanism complies with applicable European Data Protection Law and extends to the territories to which Customer Data is transferred) and Customer agrees to execute such other and further documents and take such other and further actions as may be reasonably necessary to give legal effect such Alternative Transfer Mechanism. In addition, if and to the extent that a court of competent jurisdiction or a supervisory authority with binding authority orders (for whatever reason) that the measures described in this DPA cannot be relied on to lawfully transfer Customer Data to a country that does not ensure an adequate level of protection (within the meaning of applicable European Data Protection Law), the parties shall reasonably cooperate to agree and take any actions that may be reasonably required to implement any additional measures or safeguards not described in this DPA or alternative transfer mechanisms ("Alternative Transfer Arrangements") to enable the lawful transfer of such Customer Data.

9.1.5. Data Protection Impact Assessment. To the extent Silk Security is required under applicable European Data Protection Law, Silk Security shall provide reasonably requested information regarding Silk Security’s Processing of Customer Data under the Agreement and DPA to enable the Customer to carry out data protection impact assessments or prior consultations with Supervisory Authorities as required by law.

9.2. United States. Silk Security shall comply with the requirements of US Data Protection Laws (as applicable). Capitalized terms used but not defined in this Section 9.2 shall have the same meaning as under US Data Protection Laws. The parties agree that Silk Security is a “service provider” in the performance of its obligations hereunder, and that Customer is a “business,” and that the transfer of Customer Data to Silk Security shall not be considered a “sale” or “sharing.”

9.2.1. Silk Security shall Process Customer Data only for the Business Purposes.    

9.2.2. As a service provider, Silk Security shall not:  a) sell or share Customer Data, as these terms are defined under US Data Protection Law;  b) retain, use, or disclose Customer Data for any purpose other than for the Business Purposes, including retaining, using, or disclosing Customer Data for a commercial purpose other than the Business Purposes, or as otherwise permitted by US Data Protection Laws;  c) retain, use, or disclose Customer Data outside of the direct business relationship between Silk Security and Customer; or d) combine Customer Data that Silk Security receives from, or on behalf of, Customer with personal information that it receives from, or on behalf of, another person or persons, or collects from its own interaction with the consumer, provided that Silk Security may combine personal information to perform any Business Purpose in accordance with US Data Protection Law.

9.2.3. Silk Security shall: (a) provide reasonable assistance to Customer where a risk assessment, cybersecurity audit or similar is required under US Data Protection Law and/or a query, inquiry, complaint or prior consultation with a Supervisory Authority is required over compliance with US Data Protection Law; (b) grant Customer the right to take reasonable and appropriate steps to help ensure that Silk Security uses Customer Data in a manner consistent with Customer’s obligations under US Data Protection Law; (c) notify Customer if Silk Security determines that it can no longer meet its obligations under US Data Protection Law; (d) grant Customer the right, upon reasonable notice, to take reasonable and appropriate steps to stop and remediate any unauthorized use of Customer Data. 

9.2.4. To the extent required by US Data Protection Law, Customer shall inform Silk Security of any consumer requests made pursuant to US Data Protection Law that Silk Security must comply with, and shall provide all information reasonably necessary for Silk Security to comply with such request. 

10. Miscellaneous

10.1. Disclosures. Customer acknowledges that Silk Security may disclose this DPA (including the Standard Contractual Clauses) and any relevant privacy provisions in the Agreement to the U.S. Department of Commerce, the Federal Trade Commission, a European data protection authority or any other U.S. or European judicial or regulatory body upon their request.

10.2. Necessary Modifications. Notwithstanding anything to the contrary in the Agreement, Silk Security may modify the terms of this DPA where necessary to (i) comply with a request or order by a Supervisory Authority; (ii) comply with Applicable Data Protection Law; or (iii) implement or adhere to standard contractual clauses, approved codes of conduct or certifications, binding corporate rules, or other compliance mechanisms, which may be permitted under Applicable Data Protection Law. Supplemental terms may be added as an Annex to this DPA where such terms only apply to the Processing of Customer Data under the Applicable Data Protection Law of specific countries or jurisdictions. Silk Security shall provide notice of such changes to Customer, and the modified DPA shall become effective in accordance with the terms of the Agreement or, if not specified in the Agreement, as otherwise provided on Silk Security’s website.

10.3. Conflicts. Except for the changes made by this DPA, the Agreement remains unchanged and in full force and effect. If there is any conflict between this DPA and the Agreement, this DPA shall prevail to the extent of that conflict. 

10.4. Claims. Any claims brought under or in connection with this DPA shall be subject to the terms and conditions, including but not limited to, the exclusions and limitations set forth in the Agreement. In particular, any claim or remedy Customer or its Affiliates may have against Silk Security, its Affiliates, employees, contractors, agents and Sub-processors, arising under or in connection with this DPA, whether in contract, tort (including negligence) or under any other theory of liability, shall to the maximum extent permitted by law be subject to the limitations and exclusions of liability in the Agreement. Accordingly, any reference in the Agreement to the liability of a party means the aggregate liability of that party and all of its Affiliates under and in connection with the Agreement and this DPA together. Notwithstanding the foregoing, in no event may any party limit its liability with respect to any data subject rights or data protection authorities under this DPA.

10.5. Severability. If any provision or part-provision of this DPA is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the DPA.

10.6. Governing Law. This DPA shall be governed by and construed in accordance with the governing law and jurisdiction provisions in the Agreement, unless required otherwise by Applicable Data Protection Law or the SCCs. 

SCHEDULE 1 (C2P TRANSFERS)

Description of the Processing Activities / Transfer

Annex 1(A) List of Parties:

Data Exporter

Data Importer

Name: the party identified as the "Customer" in the Agreement and this DPA

Name: Silk Security, Inc. ("Silk Security")

Address: As set out in the Agreement

Address: 55 Madison Ave, Bergenfield, New Jersey, NJ, 07621 USA

Contact Person's Name, position and contact details: The contact details specified in this DPA or the Agreement or otherwise associated with Customer's account

Contact Person's Name, position and contact details: Legal Department, legal@silk.security

Activities relevant to the transfer: See Annex 1(B) below

Activities relevant to the transfer: See Annex 1(B) below

Role: Controller

Role: Processor

Annex 1(B) Description of Transfer

Description

Categories of data subjects:

• Personal data of Customer’s employees
• Personal data submitted to the Services as part of Customer Data

Categories of personal data:

Depending on the Services selected by Customer, Silk Security may process the following categories of personal data:

• Name
• Username
• Email address
• Job Title
• Employment Status (e.g. employee v contractor, employment start/end dates)
• Organization Name
• Online identifiers such as IP addresses
• Device IDs
• Device operating system, version

And any other personal data submitted to the Services as part of Customer Data.

Sensitive data (if applicable) and applied restrictions or safeguards:

N/A. Customer shall not use the Services to collect, transmit, provide, or otherwise make available sensitive data.

Frequency of the transfer:

Customer Data is transferred in accordance with Customer’s documented lawful instructions as described in Section 2.2. of the DPA.

Nature of processing:

Customer Data transferred will be processed in accordance with the Agreement and with this DPA.

Purpose(s) of the data transfer and further processing:

Providing the Services to Customer.

Retention period (or, if not possible to determine, the criteria used to determine that period):

See Section 7.1. of the DPA.

Annex 1(C): Competent supervisory authority

The competent supervisory authority will be determined in accordance with European Data Protection Law.

SCHEDULE 2 (C2C TRANSFERS)

Description of Processing Activities / Transfer

Annex 1(A) List of Parties:

Data Exporter

Data Importer

Name: the party identified as the "Customer" in the Agreement and this DPA

Name: Silk Security, Inc. ("Silk Security")

Address: As set out in the Agreement

Address: 55 Madison Ave, Bergenfield, NJ, 07621 USA

Contact Person's Name, position and contact details: The contact details specified in this DPA or the Agreement or otherwise associated with Customer's account

Contact Person's Name, position and contact details: Legal Department, legal@silk.security

Activities relevant to the transfer: See Annex 1(B) below

Activities relevant to the transfer: See Annex 1(B) below

Role: Controller

Role: Controller

Annex 1(B) Description of transfer:

Description

Categories of data subjects:

• Personal data of Customer’s employees
• Personal data submitted to the Services as part of Customer Data

Categories of personal data:

Personal data may include:

• account registration and management data (such as name, contact details, company, geographic area, preferences, job title)
• billing data
• data related to Customer communications and support (such as name, contact details and the content of the communications)
• usage data (including performance metrics, feedback or any other information related to the utilization of the Services and offerings and the security thereof)

Sensitive data (if applicable) and applied restrictions or safeguards:

N/A.

Frequency of the transfer:

Frequency of transfer depends on Customer’s use of the Services.

Nature of processing:

Silk Security offers automated security resolution solutions. The Services are set out in the Agreement.

Purpose(s) of the data transfer and further processing:

Silk Security will process the personal data for the following business purposes (i) account registration, (ii) order and purchase, (iii) customer communications and support, and (iv) to operate and enhance Silk Security offerings.

Retention period (or, if not possible to determine, the criteria used to determine that period):

See Silk Security’s Privacy Policy as applicable.

Annex 1(C) Competent supervisory authority:

The competent supervisory authority will be determined in accordance with European Data Protection Law.

SCHEDULE 3

Technical and Organizational Measures

The following technical and organizational measures are in place across the Services to protect the personal data processed by Silk Security.

Measure

Description

Measures of pseudonymisation and encryption of personal data

Silk Security uses encryption at rest and encryption in transit for the protection of personal data

Measures for ensuring ongoing confidentiality, integrity, availability and resilience of processing systems and services

Silk Security is SOC 2 and ISO 27001 compliant and, as a result, has processes in place designed to ensure confidentiality, integrity and availability of its systems for the benefit of customers.

Measures for ensuring the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident

Silk Security performs routine backups and retains such backups for a necessary period of time to ensure restoration and access, if relevant.

Processes for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures in order to ensure the security of the processing

Silk Security performs internal audits and external audits at least annually to ensure the effectiveness of technical and organizational measures.

Measures for user identification and authorization

Customers may login via Google Workspace or Office 365 and are therefore responsible for such user identification and authorisation.

Measures for the protection of data during transmission

Silk Security uses encryption in transit to protect data during transmission.

Measures for the protection of data during storage

Silk Security uses encryption at rest to protect data during storage.

Measures for ensuring physical security of locations at which personal data are processed.

Silk Security’s services and data are hosted in AWS’ facilities in the USA and protected by AWS in accordance with their security protocols. Access limited to approved personnel.

Measures for ensuring events logging

Silk Security uses logging and monitoring to capture events.

Measures for ensuring system configuration, including default configuration

Silk Security monitors for drift configuration.

Measures for internal IT and IT security governance and management

Silk Security is SOC 2 and ISO 27001 compliant and, as a result, has processes in place designed to ensure security governance and management.

Measures for certification/assurance of processes and products

Silk Security is SOC 2 and ISO 27001 compliant.

Measures for ensuring data minimisation

Silk Security limits the data which it captures and stores only such data necessary to deliver the services.

Measures for ensuring data quality

Customers are in-control of the data provided to Silk Security and Silk Security ensures that such data is valid.

Measures for ensuring limited data retention

Silk Security only retains data for as long you are a customer and will remove such data upon request.

Measures for ensuring accountability

Silk Security follows a set of policies including data protection and processing policies in order to ensure accountability to external third-parties.

Measures for allowing data portability and ensuring erasure

Silk Security follows standard data portability practices.

SCHEDULE 4

UK Addendum

This Schedule 4 forms part of this DPA and applies in accordance with Section 9.1.3(C) (Transfers relating to the UK) of the DPA.

Start Date

The date of the Agreement.

Parties

Exporter

Importer

Parties’ details

Name: The entity identified as the Customer in the Agreement and this DPA.

Address: The address for the Customer associated with its account or otherwise specified in this DPA or the Agreement. Contact person’s name, position and contact details: The contact details specified in this DPA or the Agreement or otherwise associated with Customer's account

Name: Silk Security, Inc. ("Silk Security") Address: 55 Madison Ave, Bergenfield, NJ, 07621 USA

Contact person’s name, position and contact details: Legal Department, legal@silk.security

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Addendum SCCs

The Approved SCCs, including the Appendix Information and with only the following modules, clauses or optional provisions of the approved SCCs brought into effect for the purposes of this Addendum: See Section 9.1.3(C) of the DPA.

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Appendix Information

See Schedules 1 and 2

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Ending this Addendum when the Approved Addendum changes

Neither Party

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Mandatory Clauses

Part 2: Mandatory Clauses of the UK Addendum, as it is revised under Section 18 of those Mandatory Clauses

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Silk Security

Customer

By:

By:

Name:

Name:

Title:

Title:

Date: 

Date:

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